Update on Delivery of your Faunabelle Tarot deck 🚢 🐰
over 2 years ago
– Fri, Sep 24, 2021 at 12:04:23 AM
Hello Faunabelle Friends! 🐰✨
We have a little update for you. The cargo ship carrying 3000 Faunabelle Tarot decks has been sitting in Long Beach since September 9th. In normal times, the decks would have made their way to our fulfillment partner in New Jersey by now and be on their way to you next week. But these are not normal times... supply chains are still recovering from the catastrophic disruption brought by COVID.
In this case, the shortage of trucks and drivers to pick up goods at America's busiest port combined with a surge in demand for goods has caused a massive traffic jam! Ships are sitting at port waiting to be unloaded, including ours. You can read more in this article from today's Guardian: A record number of cargo ships are stuck outside LA. What’s happening?
We will keep you updated on delivery. We had so hoped to have your decks to you next week! We're sorry that these delays keep happening. We want to create a wonderful experience for you and we know delay after delay is frustrating. It is for us as well.
We also wanted to take this space to explain why some stores/people already have the deck, including us. We love our printer and we took a long time to find them.
They've been amazing to work with. In fact, one of the things they did for us was to offer to air mail a few of the decks to retailers close to them. Since they're in China, we were very grateful for this offer since it meant saving costs (and environmental impact) of shipping to the USA and then having the store pay to have their decks shipped back to them.
Our printer sent us—Juanita and Nicola—our decks by air mail as well or which we were grateful for. And our printer sent one final deck by air mail to YouTuber Katey Flowers in Australia at our request. We love Katey's videos and thought she would be great to share her impressions of the deck if she chose to do so. We didn't know if she would YouTube an impression or not; but given our time schedule, we believed you would have your decks by the time she posted a video, or almost have them as we elected to pay extra for expedited shipping to get your decks to you as soon as possible.
Katey's YouTube video has posted. And your decks are stuck in Long Beach! As one backer pointed out: it doesn't seem fair that someone should get a free deck already while everyone else has waited and waited for theirs. We totally agree! We weren't expecting a traffic jam of cargo ships in Long Beach. We also had no idea if or when Katey would make a video. But in an effort of transparency, we want to communicate with you what's been happening behind-the-scenes.
Finally, BackerKit is closed. If you need to make changes to your shipping address, please email us at [email protected]. We'll manually update the address to ensure it goes to the right place.
We'll also let you know when the decks make it out of Long Beach.
Thanks again for backing us and for your support. We promise we're doing the best that we can.
Lots of love, and magic ✨
Juanita & Nicola
We're on the Homestretch! 🏃♀️ A Deck Delivery Update
over 2 years ago
– Tue, Sep 07, 2021 at 03:47:43 AM
Hello Faunabelle Friends! 🐰
Only 3 more days until the vessel carrying 2898 Faunabelle Tarot decks arrives in Long Beach, California! 🤩 We've been following the ship's progress at vesselfinder.com
Your deck is on this ship!
Details include 🤓
🚢 The ship's name is MATSON HAWAII
🇱🇷 It's flying under the flag of Liberia!
🌊 MATSON HAWAII is sailing at a speed of 23.3 knots
⌛ It's expected to arrive in Long Beach California this Thursday at 1:00pm
Once unloaded in Long Beach, the tarot decks will make their way to our fulfillment partner in New Jersey. At this time, we're expecting them to arrive the 3rd week of September. Our partner will check the decks in and place them with the Kickstarter rewards already in their warehouse. 😃
Then the picking and packing fun begins! 📦 One by one, each of your orders will be packaged, addressed and mailed off. You will be emailed a tracking number so you can watch your deck make its way to you! 🧐
You should receive your deck and rewards the end of September or early October. For those living outside of the USA, it will take a bit longer. ✈️
We're so excited for you to welcome your deck home. 🏠❤️
Thanks for your patience and support for these past few months. 🙏 We feel very lucky to be on this journey with you! 🥰
Lots of love and magic! ✨
Nicola & Juanita
Digital Guidebook Trouble? 🙃
over 2 years ago
– Sat, Aug 28, 2021 at 04:02:39 PM
Hello Faunabelle Friends! 🐰✨
Some of you can't open the digital guidebook. In order to open the file, you need to have an eBook reader. It's easy to download and you can get one for free from these places:
When viewed with a reader, the eBook looks great! We promise it's worth the effort of downloading a reader.
But we also understand that many of you would just like a simple PDF to open. We'll send the link to download this via Backerkit shortly.
Please note: the deck comes with a printed guidebook. So this is just the digital sister of the printed version you will have soon.
Thank you for backing us. We appreciate you. And we're sorry if downloading the eBook has been challenging! We hope this short note and the PDF make it better.
Lots of love, and magic! ✨
Juanita & Nicola
Claim your Digital Guidebook from Faunabelle Tarot! 🌈
over 2 years ago
– Sat, Aug 28, 2021 at 04:45:42 AM
Hello Faunabelle Friends! 🐰✨
We are getting very excited about delivering your decks. We hope you are getting excited about receiving them. There's not too much longer to wait now!
To thank you for your patience, we have sent you access to your Digital Guidebook. You should have received a short email notifying you of the download. If you can't see it in your inbox or junk folder, you can access the download on your survey confirmation page. If you are due to receive any other digital rewards, they can be found here too.
There are several free ways to read your handy Digital Guidebook:
For desktop, there's a handy extension for Chrome you can install too.
If you have any difficulty though or need help, please get in touch by dropping us an email at [email protected]
One last thing... have you signed up for our newsletter? Once a month, you'll receive an email packed with lots of goodness including fun and uplifting tarotscopes, free stuff such as kid friendly meditation videos, coloring and activity sheets, and an update on what we are concocting in our fairy factory! We shared a sneak preview of our September Tarotscopes over on Instagram today... check out the card we pulled for your sign!
Lots of love, and magic! ✨
Nicola & Juanita
🚨 LAST CALL to update addresses for Faunabelle Tarot! 📬
over 2 years ago
– Thu, Aug 05, 2021 at 05:03:08 AM
Hello Faunabelle Friends! 🐰✨
On August 21st, we'll be locking down all your addresses and sending them to our fulfillment partner. Please please pretty please 🙏 make sure your address is correct. We surely don't want to send Faunabelle to the wrong place! No! We want your deck to ship directly to you. 💖
